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| Problem: Unable to install printer |
When attempting to install a printer in Windows, I was greeted with an error that said “Unable to install printer. Another printer or printers share with this name already exists. please use another name for the printer.” I receive this error despite the fact that there was no other printer using the name I specified.
For me, this message appeared because somewhere in the Windows Registry was a reference to that printer name. I had to remove the registry entry using these steps.
1. Select Start, type regedit, then press Enter.
2. Navigate to the following location:
- HKEY_LOCAL_MACHINE
- SYSTEM
- CurrentControlSet
- Control
- Print
- Printers
3. Look for the registry key that has the value of the printer name you were trying to use. Right-click the key, then Delete it.
4. Close the Registry Editor.
5. Select Start, type services.msc, then press Enter.
6. Stop and restart the Print Spooler.
Now attempt to add the printer again. You should be able to use the name you desired without the error message appearing.
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